Use the options at the top of the page to select your country and employment type to ensure you’re accessing the correct benefits information.

Need Help? Contact Team Member Services

Call 855-432-6453, Option 2
(Mon. – Fri., 8 a.m. – 5 p.m. CT)

Need Help? Contact Team Member Services

Call 855-432-6453, Option 2
(Mon. – Fri., 8 a.m. – 5 p.m. CT)

Request Leave

Request a leave of absence (LOA) if you are going to be absent from work because of a personal, medical or other reason for more than five (5) consecutive working days.

To submit a request, either call CBML at 1-844-636-9622 or visit cbml.ca/michaels. For additional guidance, refer to the links below.

Helpful Resources

Leave of Absence (LOA) Guide

Get Support

For assistance, contact Team Member Services at 855-432-MIKE (6453) and select option 2, available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also open a Knowledge Zone support ticket.