Evidence of Insurability (EOI) Requirement

A. Late Applicant

(Enrol in Medical and/or Dental coverage through Canada Life as a late entrant outside open enrolment or not during a qualifying life event)



If you are enrolling in benefits for the first time or adding a spouse/dependent without a qualifying life event, complete the following forms:

1. Late Applicant Form
2. Application for Group Coverage Form
3. Evidence of Insurability – Late Applicant Benefits Request (Form M5995)

B. Increasing Coverage Amounts

(Enrol in Optional Life and AD&D Insurance and/or Voluntary Critical Illness Insurance)



If you are increasing Optional Life Insurance or Voluntary Critical Illness coverage, complete:

1. Application for Group Coverage Form
2. Excess and Optional Benefit Request (Form M5995)



Team Members must complete the employee sections of these forms before submission.

1. Open a Knowledge Zone ticket.
2. Attach all completed and signed EOI forms from Step 1.
3. The Benefits team will complete the employer section and send the forms to Canada Life at: groupmed@canadalife.com.

• Please allow up to four (4) weeks for Canada Life to review and process your EOI request.
• If you have not received a status update by mail after four weeks, open a Knowledge Zone ticket for assistance and reference your Knowledge Zone case number from Step 2.

Canada Life will notify you and the Benefits team once a decision has been made.

If approved, the Benefits team will:

• Launch an EOI approval update event in Workday.
• Update the Team Member’s Workday record to reflect the approved coverage.

If denied, Canada Life will send a formal denial letter.