Canada Life Benefits

Workplace Benefits, Consult+, Extended Health, Dental, Disability, Life & Critical Illness
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Coverage Through Cananda Life

Workplace & Voluntary Benefits

Michaels offers you comprehensive health care coverage through your Canada Life group benefits plan. To learn more about Canada Life and the benefits available to you, refer to the Welcome Kit and your Benefits Booklet, both linked below in English and French.

You also have the option to elect additional coverage in Extended Health, Dental, Disability, Life Insurance, and Optional Critical Illness. More information about these benefits can be accessed using the navigation menu at the top of the page.

Welcome Kit in English
Kit de bienvenue en français

Benefits Booklet

Managing Your Benefits

Workday is your resource for managing your elections, dependant information, and beneficiary designations.

Log in to Workday

Group Plan Numbers

Your Canada Life benefits are provided under the following policy numbers:

  • 180654 – Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, Health & Dental, Virtual Health (Consult+)
  • 180655 – Optional Life, Optional Accidental Death & Dismemberment & Optional Critical Illness
  • 52137 – Short-Term Disability (Full time salaried Team Members only)

Sun Life Resources

If you were employed with Michaels when Sun Life was our benefits administrator, your elections, claims history and benefit balances were transferred to Canada Life, and you will continue to use the same member ID number you previously used with Sun Life.

While there was no interruption in employee benefits as part of the move from Sun Life to Canada Life in 2023, please refer to the transition timeline below for more details, important dates, and actions that took place.

Sept. 26, 27 & 28, 2023

Canada Life Presentation: English | French

Webinar: Watch the Recorded Webinar in English
Sept. 30, 2023
  • Last day to incur claims on the Sun Life policy – for any Sun Life claims incurred before or on September 30, you have 90 days to submit claims to Sun Life for reimbursement. You can submit this claim form to Sun Life.
  • If you will need a prescription filled between October 1 and October 6, it’s a good idea to fill it using your Sun Life plan before September 30 to avoid any delays in processing the claim.
Oct. 1, 2023
  • Michaels goes live with Canada Life as administrator of our group benefit plans.
  • We will start using Workday to manage your benefits enrolment. Log in to review your dependant or beneficiary information. You will have an opportunity to change your coverage in early 2024.
Oct. 6, 2023
  • First day to register on My Canada Life at Work, the Canada Life member website – set up your account and download your digital ID card.
  • First day to submit claims incurred on or after October 1 to Canada Life for reimbursement – you can submit them online or download a form to mail.

Helpful Resources

Coordination of Benefits Job Aid

The following job aid details the steps a Team Member can take to add Coordination of Benefits information in Workday, as well as integration file logistics.

Provider

Canada Life

Medical, Dental, Disability, Life & Critical Illness

Contact

Phone: 1-800-957-9777
TTY: 711