Employee Assistance Program (EAP)

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Aetna Resources for Living EAP

Supporting Your Mental & Emotional Well-Being

At Michaels, we care about your mental health as much as we care about your physical health. The Aetna Resources for Living Employee Assistance Program (EAP) is a free, confidential resource available for you and your family — even if you’re not enrolled in any Michaels benefit plans.

The EAP can help you:

  • Manage stress, money worries, and family worries.
  • Deal with work and life services, like child care, elder care, and education.
  • Locate resources for adoption, relocation, volunteer opportunities, camps, pets, and more.
  • Get support for your emotional well-being.

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Care Kits

The EAP offers free Care Kits to help you through life’s important stages, including:

  • Pregnancy Care Kit
  • New Baby Care Kit
  • Child Safety Care Kit
  • Active Adult Care Kit
  • Elder Care Kit

Counseling Services & Mental Health Resources

The EAP includes counseling services for all Michaels Team Members:

  • Full-time Team Members are eligible to receive up to three (3) face-to-face or televideo counseling sessions per issue at no charge.
  • Part-time Team Members are not eligibile for face-to-face counseling sessions, but are eligible to receive confidential counseling by phone at any time.

You can call 24 hours a day for in-the-moment emotional well-being support. Services are free and confidential, and can help with a wide range of issues, including:

  • Anxiety
  • Relationship support
  • Depression
  • Stress management
  • Work/life balance
  • Family issues
  • Grief and loss
  • Self-esteem and personal development
  • Substance misuse and more

Financial Constitution Resources

Sometimes a little help can go a long way. You can get a free 30-minute consultation for each issue you’d like to ask about, from creating a budget to setting long-term goals.

To get started, either call 1-800-283-5645 (TTY 711) or visit resourcesforliving.com (Username: Michaels / Password: 8002835645)

Learn More: Program Overview

Summary of EAP Benefits

New service for all Team Members!

Michaels offers all Team Members unlimited access to Supportiv, an online peer support service that can help you cope with stress, work, family issues, loneliness, anxiety, parenting, motivation, and more. Your immediate family members above the age of 13 can also use Supportiv. For more information, follow the link below.

How to Use Supportiv & Your EAP

Helpful Resources

a screenshot of the first page in the Michaels EAP mental well-being resource

Learn More & Access Resources

For more information and to access EAP resources, log in to the Resources for Living member portal using the information below.

Username: Michaels Canada
Password: employee

You can also call 1-877-847-4525 (TTY 711), text +1-647-624-2840, or send an email.

Provider

Aetna

Resources for Living Employee Assistance Program (EAP)